NO VOICE RECOGNITION GUIDANCE VOICE OUTPUT [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]]

id0903l8061000

Description
NO VOICE RECOGNITION GUIDANCE VOICE OUTPUT
Radio, CD, AUX/USB audio, Bluetooth® audio, and Internet radio audio is output, but not voice recognition guidance voice
Possible Causes
Connectivity master unit (CMU) malfunction

Diagnostic Procedure

Step

Inspection

Action
1
VERIFY MALFUNCTION SYMPTOM
•  Switch the ignition to ACC or ON (engine off or on).
•  Press the TALK button on the steering switch.
•  Is voice recognition guidance voice output?
Yes
System is normal.
No
Replace the CMU, then go to the next step.
(See CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION.)
2
VERIFY IF MALFUNCTION CAUSE IS CORRECTED
•  Press the TALK button on the steering switch.
•  Is voice recognition guidance voice output?
Yes
Troubleshooting completed (explain the contents of the servicing to the customer).
No
Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.
(See SYMPTOM TROUBLESHOOTING [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]].)