NO NAVIGATION GUIDANCE VOICE OUTPUT [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]]
id0903l8060900
|
Description
|
NO NAVIGATION GUIDANCE VOICE OUTPUT
|
|
Radio, CD, AUX/USB audio, Bluetooth® audio, and Internet radio audio is output, but no navigation guidance audio
|
|
|
Possible Causes
|
• SD card malfunction
• Connector poor contact or terminal damage
• Auxiliary jack/USB port/SD card slot hub malfunction
• Global positioning system (GPS) antenna malfunction
• CMU malfunction
|
Diagnostic Procedure
|
Step |
Inspection |
Action |
|
|---|---|---|---|
|
1
|
VERIFY VOLUME SETTING
• Switch the ignition to ACC or ON (engine off or on).
• Select the navigation mode by operating the commander switch or the center display.
• Operate the navigation guidance audio by operating the commander switch or the steering switch.
• Is navigation guidance audio output according to the operation?
|
Yes
|
System is normal.
|
|
No
|
Go to the next step.
|
||
|
2
|
VISUALLY INSPECT SD CARD
• Switch the ignition off.
• Visually inspect the SD card for looseness or damage.
• Is the SD card normal?
|
Yes
|
Go to the next step.
|
|
No
|
System is normal. (explain to the customer that there is a malfunction in SD card.)
|
||
|
3
|
INSPECT GPS ANTENNA CONNECTOR
• Disconnect the negative battery cable.
• Disconnect the GPS antenna connector.
• Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
• Is the connector normal?
|
Yes
|
Replace the auxiliary jack/USB port/SD card slot hub, then go to the next step.
|
|
No
|
Repair or replace the connector, then go to Step 5.
|
||
|
4
|
VERIFY IF MALFUNCTION CAUSE IS GPS ANTENNA
• Replace the GPS antenna.
• Connect all the connectors.
• Reconnect the negative battery cable.
• Insert the SD card when the malfunction occurred.
• Switch the ignition to ACC or ON (engine off or on).
• Select navigation by operating the center display or the commander switch.
• Set to an optional destination and operate the navigation function.
• Is navigation guidance audio output according to the operation?
|
Yes
|
Go to the next step.
|
|
No
|
Replace the CMU, then go to the next step.
|
||
|
5
|
VERIFY IF MALFUNCTION CAUSE IS CORRECTED
• Disconnect the negative battery cable.
• Connect all the connectors.
• Reconnect the negative battery cable.
• Insert the SD card when the malfunction occurred.
• Switch the ignition to ACC or ON (engine off or on).
• Select navigation by operating the center display or the commander switch.
• Set to an optional destination and operate the navigation function.
• Is navigation guidance audio output according to the operation?
|
Yes
|
Troubleshooting completed. (Explain the contents of the servicing to the customer.)
|
|
No
|
Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.
|
||